Your data will only be used in your interest and for your shopping experience.Our PromiseYou have our word that we will treat and protect your data as if it were our own.Straight talk We'll give you the facts and keep you informed of what you need to know.Tell us your preferences: you decide what you want to hear from us and how.The essential ! We do not keep your data for no reason.If we don't need them, we will delete them.Our customers are super important to us, which means protecting our customers by keeping their data and personal information safe at all costs is a top priority.We know the world of data security can be tricky, but we want you to know everything you need to know about your personal information and how it is used.
HOW WE OBTAIN YOUR INFORMATION
Most of the information you provide to us, as a customer, is obtained when you engage with us and our brand.When creating and registering an account, you may provide us with personal information including your name, email address, shipping address, phone number, credit card details, date of birth and other general marketing preferences.We may also receive information from you through your participation in one of our competitions, your participation in questionnaires feedback about your shopping experience with us, or any communication you may have with our customer service team.
WHAT YOU USE (DEVICE INFORMATION)
When it comes to the technology you use to make purchases, we collect device-specific information that may include model, operating system, unique device identifiers, and mobile network information.
WHERE YOU ARE (LOCATION INFORMATION)
When you make purchases or participate in our services, we may use your IP address or device location services to geotag your approximate location .We do this to ensure that we provide you with the most relevant and optimal shopping experience, whether that means showing you the correct prices for your country, delivery methods or address options.
LOCAL DEVICE STORAGE
We may collect and store information locally on your device using mechanisms such as browser web storage and application data caches.These techniques are used to improve your user experience when shopping with us.
COOKIES AND SIMILAR TECHNOLOGIES
We work with a number of third-party service providers who use various technologies to collect and store information about our customers when they use our services.This includes using cookies to identify customers, the type of devices from which they engage with us, and their actions.
DETAILS (FRAUD PREVENTION)
To protect our customers and our services, we use data to prevent fraud and malicious activity.This includes using your Internet Protocol address (aka your IP address), device information, and address data.It also enables us to fulfill our legal responsibilities to ensure that our business and our customers are protected at all times.
SOLVING YOUR PROBLEMS (CUSTOMER SERVICE)
If you contact our customer service department with a complaint or problem, we will keep a record of your communication to help us resolve your concerns in the future. problems.We may also use it to improve our team and ensure that we can answer your questions correctly and efficiently.
SHARING INFORMATION We take the protection of our customers' data very seriously.You can therefore be sure that we will not sell or distribute any of your personal data to untrusted third parties.
YOUR RIGHTS
When it comes to your personal information, you have many rights.These include: The right to be informed about how your personal information is used by companies.The right to access the personal information we hold about you.The right to request the correction of inaccurate personal information we hold about you.The right to request that we purge your data, stop processing it, or stop collecting it in certain circumstances.The right to stop direct marketing messages.The right to request that we transfer parts of your data, either to you or to another service provider.The right to lodge a complaint with your country's data protection regulator - in the UK this is the Information Commissioner's Office.If you wish to exercise your rights, lodge a complaint or simply ask us a question, please contact us!
COOKIESWhen you visit our websites or use our services, we use cookies.They're not as tasty as they look - we've broken down information about them into four key cookie groups for your reference.Functionality cookies - Cookies required for users to navigate the website and use features such as adding to bag and logging in.Preference cookies - Cookies used to store your preferences.They include things like language and country so we can personalize your experience - it's all about you! Analytical cookies - Cookies that allow us to analyze how customers use the website and allow us to act on this information to improve our experience and our offer.We always want to make things better for you.Targeting and advertising cookies - Cookies used to serve ads relevant to you.They are also used to track "clicks" and engagement with our ads to help us measure our marketing campaigns.By using the Website or Services, you agree that we may place cookies on your device and access the information stored in those cookies when you visit or use our Services in the future.Please note that deleting or disabling the use of cookies may affect your experience and limit the features you can use.
